Listen

1.To listen carefully to every patient’s concerns and provide high-quality individually tailored care.

Evidenced based diagnosis

2. To reach a diagnosis using evidenced-based investigation pathways.

Communicate clearly

3.To clearly communicate treatment options (if there is evidence to support more than one option) and guide patients as to the best treatment in their situation.

Care Stream

4. For patients with cancer, an individually tailored  ‘care-stream’ handout is provided which covers what to expect during investigation and treatment.